| HOURS- |
Monday-Friday |
8.00am-5.00pm |
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Saturday |
9.00am-12.00pm |
AFTER HOURS-
In the event of an emergency outside of normal hours, the doctor on call
can be contacted by ringing the normal clinic number of 52512865.
APPOINTMENTS-
To minimise delay all consultations are by appointment. You can usually
expect to spend ten-fifteen minutes with your doctor, but this may
change if there have been emergencies or if the surgery is very busy. If
you wish you can phone the surgery before your appointment or ask on
arrival whether your doctor is running on time. We ask that you make a
double appointment for minor surgical procedures and any insurance or
medical examinations requiring reports, or problems that you think may
take a longer time. Should you be unable to keep your appointment we
appreciate your earliest possible notification, so that another patient
may be offered the appointment time.
VISITS-
These are usually done in the doctor’s lunch break between 1.00 and
2.00pm. We ask that requests for visits are limited to when you are too
ill to attend the surgery. The doctors also do visits to nursing homes,
hostels and hospitals on the Bellarine Peninsula and in Geelong.
TELEPHONE CALLS-
We try to keep interruptions to your consultation to a minimum.
Telephone calls will be answered by our receptionists and they will be
forwarded to the doctor if urgent, or a message will be given to the
doctor who will return calls at a later time.
REPEAT
PRESCRIPTIONS- In certain
circumstances, where medically appropriate, prescriptions for continuing
medications may be written without a consultation. A fee is charged for
this service. Requests may be made by phone, letter or calling at the
surgery. The doctor requires 24 hours notice to check the patient
history, the medication and to enter it into the history.
CONSULTATION FEES-
There are three different fee structures. Most consultations are charged
at slightly less than the recommended AMA fee. Those people holding a
healthcare card or pension card are charged a greatly reduced fee.
Veterans Affairs patients, nursing home patients and childhood
immunisations are all bulk billed. After hours calls will incur an
increased consultation fee in line with AMA rates. Any person
experiencing financial difficulties should discuss their situation with
the doctor. Normally you will be given an account at the end of the
consultation and immediate payment is greatly appreciated. Payment may
be made by cash, cheque, credit card or EFTPOS.
STERILISATION OF
INSTRUMENTS- All needles and
surgical instruments used in this practice are disposable or sterilised
by autoclaving for each and every patient.
SERVICES-
The doctors in this clinic have a
range of interests which include children’s health, women’s health,
men’s health, travel medicine, sports medicine, geriatrics, minor
surgical procedures, antenatal care and full obstetric care. The doctors
are also involved in local community medical presentations and the
clinic sponsors a number of local community groups and events. For any
further information enquiries may be made to our receptionists.
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